Sony's PSN compensation: is it enough?

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Posted 1:38pm on Tue 17 May 2011
VG_Staff
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Sony's PSN compensation: is it enough?
We dig through the innards of Sony's 'Welcome Back' pack.

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Posted 1:38pm on Tue 17 May 2011
extravagantnonsense
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We dig through the innards of Sony's 'Welcome Back' pack.

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i understand that it is difficult to balance everything up, but i genuinely feel they could have tried harder. LBP, for example, was given away to PS Plus users a few months back - so as a PS Plus customer, who has already paid more to Sony than other non-plus(sed) users, I have less choice.

a different set of games to take this into account, or an additional game for PS Plus users would have been a better idea.

giving people PS Plus is a smart move, not necessariy a generous one. the 'cost' to sony is miniscule. they will get more people buying things, at a discount but not at a loss, which generates more money. people will get to keep these, but will lose the other Plus features after their free time elapses - so again, cost to Sony at all. just an expanded market adn likely more PS Plus users.

so, while they have no need to provide any form of compensation, I would suggest when they had decided to do so, they should have done so in a way that was clearly, unambiguously and definitively to our advantage, not theirs.

this is simply not the case.

once again, i am afraid, it is a case of must try harder.
Posted 1:53pm on Tue 17 May 2011
draytone
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We dig through the innards of Sony's 'Welcome Back' pack.

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» Go to VG_Staff's original post
Good article Martin. I agree with you that the general consensus against Sony is a little misplaced. While keeping their network infrastructure absolutely soundproof should be one of the highest things on their agenda, the fact is they where illegally attacked.

If you don't own a copy of one of the games on offer, then you've been given a free game. If you do then you get PSN+ for a month or two months for free. Like you say, the biggest thing for Sony is to make sure this NEVER happens again.

I can't imagine how I would feel if the same thing happened to Microsoft and I lost a months worth of Live (which I obviously pay for) but at least I know they haven't got my card details (I buy points/gold through third parties such as amazon).
Posted 1:54pm on Tue 17 May 2011
El-Dev
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    We dig through the innards of Sony's 'Welcome Back' pack.

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    » Go to VG_Staff's original post
    Nice one Martin, good read.

    My only gripe is that I already have played all the PS3 games that they're offering. Then again, I was expecting that to be the case so I'm not overly annoyed by it.

    As for the criticism of them using it as a good chance to do a bit of marketing for sequels and selling their services, would people really expect them not to?
    Posted 2:02pm on Tue 17 May 2011
    Ghost_Dog
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    We dig through the innards of Sony's 'Welcome Back' pack.

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    » Go to VG_Staff's original post
    I still can't believe how pathetic and ungrateful some people are being about the whole issue.

    I think the welcome package is a more than adequate compensation for the loss of a 'FREE' service for 24 days.

    I'm actually surprised by the high quality calibre of games on offer. Sure, they're old(ish) games, but they are all decent games, especially Little Big Planet and Wipeout HD.

    This whole incident has been unfortunate, but I don't see what more SONY could do. They've already lost millions over it. What more do you want? Blood?
    Posted 2:08pm on Tue 17 May 2011
    CheekyLee
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    We dig through the innards of Sony's 'Welcome Back' pack.

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    » Go to VG_Staff's original post
    PSN is free. Sony don't owe for it being down. They merely owe for the loss of personal details. 2 free games is more than enough, in my opinion. (Especially as there are only 2 of them that I don't already have, my choice is easy!) Perhaps they could expand the list by adding in 5 more titles, or some that only Plus subscribers get to choose from, but other than that I think Sony have done .... not quite enough. Everybody seems to be forgetting that the month (or two) of free Plus equates to at least 1 more free game, which may turn into a freebie for life if you then go on to subscribe. For non-Plussies like myself, this is great. For Plussies, though, there definitely needs to be something else thrown in. Whilst the internet is full of entitled dweebs who we should usually just ignore, this time those crying have a point.

    I'm just glad I don't have to decide what to offer. There is nothing that exists that could possibly please everybody with a PS3.
    Posted 2:40pm on Tue 17 May 2011
    SexyJams
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    We dig through the innards of Sony's 'Welcome Back' pack.

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    I'll be getting Stardust HD and Dead Nation. 2 games I didn't do anything for, but am getting for free anyway. In my mind you'd have to be a bit of an entitled arsehole to think you deserved more.
    Posted 2:52pm on Tue 17 May 2011
    El-Dev
      00
      In response to SexyJams's
      I'll be getting Stardust HD and Dead Nation. 2 games I didn't do anything for, but am getting for free anyway. In my mind you'd have to be a bit of an entitled arsehole to think you deserved more.

      » Go to SexyJams's original post
      Do you have a US account?
      Posted 2:53pm on Tue 17 May 2011
      dav2612
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      We dig through the innards of Sony's 'Welcome Back' pack.

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      » Go to VG_Staff's original post
      I've got my 2 free PS3 games and my 2 free PSP games all picked out and with the month of Plus free I'd have to say it is more than enough compensation for something I've not missed.

      People will always moan, if every game on PSN was free and you could download as much as you want there are some who would still find cause to complain.
      Posted 3:06pm on Tue 17 May 2011
      pblive
      • Posts: 18,638
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      In response to CheekyLee's
      PSN is free. Sony don't owe for it being down. They merely owe for the loss of personal details. 2 free games is more than enough, in my opinion. (Especially as there are only 2 of them that I don't already have, my choice is easy!) Perhaps they could expand the list by adding in 5 more titles, or some that only Plus subscribers get to choose from, but other than that I think Sony have done .... not quite enough. Everybody seems to be forgetting that the month (or two) of free Plus equates to at least 1 more free game, which may turn into a freebie for life if you then go on to subscribe. For non-Plussies like myself, this is great. For Plussies, though, there definitely needs to be something else thrown in. Whilst the internet is full of entitled dweebs who we should usually just ignore, this time those crying have a point.

      I'm just glad I don't have to decide what to offer. There is nothing that exists that could possibly please everybody with a PS3.

      » Go to CheekyLee's original post
      PSN+ owners will get 60 days free and also all the content they were going to get in April-May rolled into a shorter time frame, plus Sony always come up with some unexpected extras each month as well. I'm happy with that, considering that my PSN+ subscription has been extended by 2 months.
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